International Journal of Social Quality

According to Leisering in his editorial in this journal, the idea of the “social” not only concerns social services as found in textbooks on social policy, it also “reflects a culturally entrenched notion of the relationship between state and society – a recognition of the tension between the ideal of political equality and socio-economic inequality, and of a collective responsibility by the state for identifying and redressing social problems” (Leisering 2013: 12). Theorizing “social quality” began in Europe at the end of the 1990s, in reaction to the increasing tendency to reduce the European Union’s operation to an “economic project.” In an ideological sense this reduction was legitimated by decoupling the economic dimension from the socio-political and sociocultural dimensions and leaving the latter two to the authority of the EU member states. The presupposition on the part of neoclassical economics and mainstream political and sociological studies of a duality between “the economic” and “the social” paved the way for this move. Therefore social quality scholars started to theorise ‘the social’ anew to go beyond the duality of the economic and the social In practice, nation-based policies became subordinated to the European-oriented financial and economic politics and policies that were being used to address the globalization of production and reproduction relationships (Beck et al. 1997). This shift became seriously strengthened by the revolutionary development and application of new communication technologies.

This article presents proposals for a new social settlement – a framework for deciding how people live together and what they expect from government, now and for the future. The proposed settlement has three goals: social justice, environmental sustainability, and a more equal distribution of power. To achieve these goals we have identified a set of objectives too often ignored in mainstream debates: achieving prosperity without depending on economic growth; shifting investment and action upstream to prevent harm rather than coping with the consequences; strengthening the “core economy” of unpaid work, everyday wisdom, and social connections; and fostering solidarity and an understanding of how individuals depend on each other to achieve shared goals. The article draws on a report from the New Economics Foundation, which focuses on the United Kingdom but offers a framework for developing policy and practice that may be useful in other countries, especially in the developed world.

The significance of giving as a contemporary socio-economic practice has been obscured both by mainstream economics and by the influence of the anthropological tradition. Andrew Sayer’s concept of moral economy offers a more fruitful framework for an economic sociology of contemporary giving, and one that appears to be largely consistent with social quality approaches. This article analyzes giving from the perspective of moral economy, questioning the view that giving is a form of exchange, and opening up the prospect of seeing it as the outcome of a more complex constellation of causal factors. It uses examples from the digital economy, in particular the phenomenon of open-source software, which nicely illustrates both the progressive potential of digital gifts and the ways in which they can be absorbed into the commercial economy.

The concept of social entrepreneurship and enterprise has enjoyed a meteoric rise. Its appeal extends over a broad ideological spectrum, and it embraces a range of activities, from solidarity economy to changes within the capitalist market economy. However, the growing popularity of social enterprise has not gone unchallenged. Some see it as the privatization of social choices that belong in the public and civic domain. This article asks: How is the social constituted in social entrepreneurship? After reviewing why social entrepreneurship has become an issue and exploring its various definitions, it argues that a dominant current in the social entrepreneurship literature glorifies the individual entrepreneur while underemphasizing the importance of social processes. Social enterprise is dependent on the social entrepreneur’s civic engagement in mobilizing support. This engagement is critical for the economic, social, and political sustainability of the social enterprise. For social entrepreneurship to enjoy success in a sustained manner, it must first and foremost be “social.”

The coal industry exercises a pervasive influence upon mining communities in Appalachia even though it makes minimal contributions to employment. Miners rarely participate in movements that fight against coal companies for better working conditions. One explanation for this paradox is the depletion of social capital. In this article, I first use the existing body of literature to build a theoretical framework for discussing bonding social capital. Second, I analyze how the United Mine Workers of America in Harlan County, Kentucky at the beginning of the twentieth century worked to generate social capital. The results show that these coalfield residents demonstrated a high degree of social capital in terms of a strong shared sense of reliability and a dedication to collective activities and intimate networks. The union during that period engaged in strategies that were instrumental in creating this high level of social capital: holding regular meetings, organizing collective actions, promoting collective identity, and electing charismatic leaders.

This article reports on the methodology for setting the Mexican User Satisfaction Index for Social Programs (MUSI-SP) as tested in seven national social programs. The evaluation is based on Structural Equation Modeling (SEM). How satisfaction takes the central place of the SEM, which postulates its causes and effects, contributes to the increased validity and reliability of satisfaction indicators that allow benchmarking between social programs. The MUSI model is an adaptation of the American Customer Satisfaction Index (ACSI) model. The MUSI methodology includes qualitative and quantitative techniques. The estimation model is by the Partial Least Squares (PLS). In each of the seven social programs, no statistical evidence was found to reject the main relationships postulated by the ACSI’s model: that Perceived Quality impacts Satisfaction, and Satisfaction impacts Trust. The improvement opportunity areas were also identified for each program. These results give valid and reliable feedback to public policies.

Semantic codes constitute the world (or parts of it), not in a mechanistic “cause-and-effect” sense but through another type of linkage. This article explores some of the semantic code, the “semantic DNA,” of mainstream neoclassical economic development policy thinking and writing and looks at what that mode of thinking incorporates into its discourse as “social.” The various forms of the “social” in economics discourse add up, from a sociologist’s viewpoint, to disappointingly little: they mainly consist of a miscellaneous set of noneconomic aspects that mainstream economic thinking can use to blame for the policy-performance gap between what such thinking promises and what it often actually delivers.