International Journal of Social Quality

The ambitions of this journal include the goal of stimulating a debate about the similarities and differences between various approaches dedicated to current major societal challenges. As well as social quality thinking, the human security approach and the related human development/capability approach aim to understand changes in daily circumstances and to contribute in one or another way to new politics and policies. General questions regarding all these approaches include: What is the scientific quality of their conceptual framework? Which instruments do they apply to analyze changes in people’s daily circumstances? To what policies do they contribute in order to further their normative ideals? What are those ideals? Answers to these questions will help one recognise the similarities of and differences between the approaches and what they can offer each other.

“Good governance” may be viewed as governance that effectively promotes human rights, human security and human development. This article discusses human security analysis, which in certain ways offers an integration of these “human” perspectives together with a “social” orientation, by combining a person-focus with systematic investigation of the environing systems of all sorts: physical, cultural, organizational. The importance of such analysis is illustrated through the example of climate change impacts and adaptation. The article presents applications of a human security framework in governance, for policy analysis, planning and evaluation issues in climate change and other fields. The concluding section suggests that human security analysis may provide a way to apply insights from social quality analysis to detailed case investigation and policy analysis, while reducing macro-sociological abstraction and neglect of the natural environment.

Recognizing the influence crises have in shaping global governance nowadays, the present work explores the possible contribution of human development thinking countering the perverse effects of shock-driven responses to major emergencies. This is done by focusing on contributions by Sen, Dreze, Haq and Stewart related to famines, violent conflict and the idea of human security, analyzed using a selection of four criteria, namely, describing the position of crisis inside human development thinking, issues of modeling and measurement, the stance toward agency, and the actors gathered around the discourse. After strengths and weaknesses are considered, the article suggests a tangential involvement through other human concepts, so human development ideas do not get muddled by the logic of shocks and fulfill the great responsibility of helping us avoid the many shortfalls of a security-obsessed view of humanity.

Chronic deficiencies of the Greek welfare state and the introduction of austerity measures as part of the international financial bailout agreements have created an explosive cocktail of poverty and social exclusion that severely tested the resilience of the frail social safety net and the demands of equity. The score on the indicators of social quality has worsened considerably as the Greek welfare system was overhauled. This article examines the four conditional factors of social quality from the viewpoint of socio-economic policies and everyday experiences in Greece during the crisis.

Why would eligible people decline an offer of welfare services? In regard to this question and in the context of changes in the welfare state, this paper discusses the shift 'from entitlements to provisions'. After sketching the size of non-take-up and the social composition of those declining the offer of services, some tentative reasons or motives for non-take-up are presented. The discussion is derived from various approaches including the capability approach, Dahrendorf's approach of the “modern social conflict”, and social quality theory (SQT). These approaches are placed in the perspective of the “person,” as in the group/grid scheme developed by anthropologist Mary Douglas. The paper concludes that, in order to understand the phenomenon of non-take-up, a differentiated conception of the person, for which SQT is a prime inspiration, is a condition sine qua non.

From 2009 to 2013 the workplace innovation project “My Enterprise 2.0” was carried out in the region of Utrecht in the Netherlands in order to strengthen the workplace innovation capability of small and medium-sized enterprises (SMEs). Participating enterprises completed a questionnaire regarding the “workplace innovativeness” of their company. A workplace innovation intervention was then implemented by some of the companies, while other companies chose not to take part. At the end of the project, a second questionnaire indicated that those companies that implemented interventions had a significantly higher score with regard to overall workplace innovativeness. The companies without such interventions reported a small decrease. While the companies in the region had higher workplace innovativeness scores relative to a national reference group both before and after the project, the increase in the “workplace innovativeness” of the regional SMEs that experienced interventions suggests that the project proved beneficial to their continued “workplace innovativeness.” Moreover, these companies also reported positive effects on company performance, achieving company goals and improving labor productivity.