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Museum Websites and Social Media: Issues of Participation, Sustainability, Trust and Diversity

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Volume 8

Museums and Collections

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Museum Websites and Social Media

Issues of Participation, Sustainability, Trust and Diversity

Ana Luisa Sánchez Laws

212 pages, 11 illus., 3 tables, bibliog., index

ISBN  978-1-78238-868-5 $120.00/£85.00 Hb Published (October 2015)

ISBN  978-1-78920-050-8 $29.95/£21.00 Pb Not Yet Published (January 2019)

eISBN 978-1-78238-869-2 eBook

Hb Pb View cartYour country: United States - Click here to remove geolocation   Request a Review or Examination Copy (in Digital Format) Recommend to your Library Buy the ebook from these vendors


“This book is a timely offer that will provide both museum workers and audiences with some resolutions in dealing with new challenges emerging from the social media age….this book takes a step further, driving readers to think about questions from a different perspective, such as how museums can help shape the future of the web while being shaped by the web.”  ·  Heng Wu, Nanjing Museum

“…a very accessible book aimed both at museum studies students and at museum professionals wishing to understand and engage with the use of the web and associated media platforms in museums….As someone who teaches a unit in this area, I would use it as one of the readings.”  ·  Andrea Witcomb, Deakin University


Online activities present a unique challenge for museums as they harness the potential of digital technology for sustainable development, trust building, and representations of diversity. This volume offers a holistic picture of museum online activities that can serve as a starting point for cross-disciplinary discussion. It is a resource for museum staff, students, designers, and researchers working at the intersection of cultural institutions and digital technologies. The aim is to provide insight into the issues behind designing and implementing web pages and social media to serve the broadest range of museum stakeholders.

Ana Sánchez Laws is Associate Professor in Media and Design, Volda University College, Norway. She is the author of Panamanian Museums and Historical Memory (Berghahn Books 2011), has collaborated on projects at the Panama Viejo Monumental Complex (World Heritage Site), and is a video artist whose works have been exhibited around the globe.

Subject: Museum Studies Media Studies


List of Illustrations



Chapter 1. Museums online, from repositories to forums
Chapter 2. Digital heritage and sustainability
Chapter 3. Trusting the online museum


Chapter 4. A practical social media primer for museum staff
Chapter 5. A Survey of Museum Social Media


Chapter 6. The Museum of London (MOL)
Chapter 7. The Museum of World Culture (Världskulturmuseet) and the Carlotta Portal
Chapter 8. Comparing off- and online Aboriginal, Indigenous and ‘Ethnic’ representations in museums and galleries in Sydney and Panama City


Chapter 9. Augmenting The Garden of Australian Dreams at the National Museum of Australia
Chapter 10. Cultural Interfaces to Environmental Data at the Questacon National Science Centre, Australia



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